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Contact and Ordering Information
Making Contact with Byrdcall Studio:
- Contact me directly by e-mail, by simply clicking on the
"Click Here to E-Mail" button. If you want to buy an item
displayed on my website, if you want me to make one similar
to one you see, or if you want something all together
different, tell me what you have in mind. If you leave your
phone number and some general good times to call, I’ll call
you about your request. I generally respond to e-mails
within 24 hours (unless I’m taking a rare vacation.)
- You can call me at (410) 549-4889 weekdays between 8:00
a.m. and 6:00 pm Eastern Standard Time. (If I’m out, just
leave a message and I’ll call you as soon as I return.)
- Mailing address is Byrdcall Studio, P. O. Box 162,
Woodbine, MD 21797
- Visitors are welcome, by appointment. If you live nearby
and would rather stop in to pick up your order, you can save
shipping charges. Contact me for directions.
Payment: You may pay by cash (for walk-in
visitors), check, VISA®, MasterCard®, American Express, PayPal or money order. For
security reasons, I do not take credit card information
through e-mail. For all items "in stock" the full amount is
due before shipping. You can make payments with your credit
card when we speak by phone or in person. I generally
ask for a 50% deposit to confirm custom orders, with the
balance (plus shipping & handling) due prior to shipping for
"large" orders of floorcloths, rya rugs, mailboxes, and sets
of hand painted glasses.
Shipping: Unless you have a preference, I
will ship via UPS, FedEx, Airborne Courier or USPS for the
most reliable and safest delivery of your purchase of art.
Floorcloths are shipped in round tubes via courier so they
will arrive safe and sound. Since just about all orders are
different sizes and weights, I can determine the cost of
shipping and handling after you tell us of your needs. If you
need overnight shipping, I will be happy to run it to the
shipping center!
Delivery Time: Depending on what you are
ordering, delivery can be overnight or could take several
months (for a hand knotted rya rug, for example.) In general,
if the exact item you want is "in stock," I can ship it the
same day or within 3 days if you are not in a hurry.
If you are requesting custom work, allow approximately 3 weeks
for custom glass painting, mailbox painting, and canvas pin
paintings. Floorcloths may take 4 to 8 weeks from time of
deposit depending on the size of the cloth and the intricacy
of the design. Be sure to check with us to see what the
current studio schedule is. The month before the Holiday
Season can get very busy, so plan ahead!
If you are requesting custom work, allow approximately 3
weeks for custom glass painting, mailbox painting, and
canvas pin paintings. Floorcloths may take 4 to 8 weeks from
time of deposit depending on the size of the cloth and the
intricacy of the design. Be sure to check with us to see
what the current studio schedule is. The month before the
Holiday Season can get very busy, so plan ahead!
To Customize for You:
No matter what you custom order from Byrdcall Studio, I want
YOU to be part of the creative process. Even if you are not an
artist, your input is invaluable to the successful outcome of
an awesome artistic piece just for you. Send me magazine
clippings, wallpaper samples, fabric swatches, photos, paint
chips from which I produce one-of-a-kind piece for you. I mix
the paints to create the perfect colors for your décor.
For pet portraits on glassware, pastel paper, or canvas;
you will be most impressed with the results if you provide me
with great photographs from which to work. Unless you simply
want "a Dalmatian" I want to provide you with a portrait of a
specific Dalmatian, "Spotty." I have thousands of
photographs in my reference file and in reference books from
which to select poses of animals. Ask me—you don’t have to
provide me with pictures if you don’t have a specific
individual in mind. (If you really like Jersey Cows, but not a
particular Jersey Cow, I can paint a neat-looking Jersey Cow
of my choosing on your pint glass.) I’ll email you a sketch or
a reference photo for your approval before I start.
Communication with each other is vital. I want you to be
thrilled with my work, so I want to know everything you can
share with me about what will make you most happy. I will
confirm with you direction of progress at all crucial steps
along the way. I listen carefully to your feedback and send
pictures of my progress as appropriate. I take quality digital
image photos which I send for your enthusiastic approval.
Believe me; if I am not "on target" I want to know early on so
I can make it RIGHT. It is my pledge to you that I will do all
I can do to make you totally happy with your purchase.
Before I ship your piece of artwork, you will have the
chance to see and approve it through pictures.
I look forward to hearing from you!
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